Blockbuster thought they had it made, yet they could have turned into a Netflix. Borders thought in terms of books, when they should have thought in terms of Kindles and electronic distribution. Kodak invented the first digital camera, but was afraid to introduce it for fear of losing sales of film. The value of taxi medallions is declining, as Uber (a technology company) is changing the business model. Airbnb is changing how people secure accommodations. Bookkeeping and accounting services are changing. The model of services delivered is changing from one of compliance to one of reliance. Today, bookkeepers and accountants
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